Privacy Policy

Effective Date: March 6, 2026

Whole Health Solutions PLLC (“Whole Health Solutions PLLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, wholehealthsolutions.life, and through your interactions with our clinic. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights regarding your information.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information You Provide Directly

• Name
• Email address
• Phone number
• Mailing address
• Appointment or scheduling details
• Information you submit through contact forms or other website forms
• Other information you choose to provide when contacting us

Health-Related Information If you request services or communicate with us regarding care, we may receive information related to your condition, treatment interests, or service needs, including information relevant to:

• Physical Therapy
• Personal Training
• Health Coaching
• Dry Needling
• Pelvic Health Therapy
• Blood Flow Restriction Therapy
• Strength & Conditioning

Automatically Collected Information When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access
• Referring website information
• General usage and analytics data

How Information Is Used

We may use collected information to:

• Respond to inquiries and requests
• Schedule, confirm, and manage appointments
• Provide clinic services and care coordination
• Send administrative communications related to your care or requested services
• Process billing or payment-related communications, when applicable
• Improve website performance, usability, and security
• Maintain business records
• Comply with legal, regulatory, and professional obligations

We use personal information only for legitimate business and care-related purposes consistent with applicable healthcare and privacy laws.

Text Messaging & Mobile Data Compliance

We may use text messaging solely for care coordination purposes, including appointment reminders and administrative or billing-related messages.

Opt-In

You may opt in to receive text messages from Whole Health Solutions PLLC by checking the consent box on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

Message Frequency

Message frequency may vary.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information.

We do not share mobile information, including text messaging consent data, with third parties for marketing purposes.

We may share personal information only in the following limited circumstances:

• With service providers who assist us in operating our website, scheduling, communications, payment processing, or business operations, and only under appropriate confidentiality obligations
• When required by law, subpoena, court order, or other valid legal process
• To protect the rights, safety, or property of our patients, staff, clinic, or others
• As otherwise permitted or required by applicable healthcare and privacy laws

Any third-party service providers engaged by us are expected to safeguard information appropriately and use it only for authorized business purposes.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of information where permitted by law
• Request limits on certain uses or disclosures where applicable
• Withdraw consent for text communications by opting out

To exercise any of these rights, please contact us using the contact information listed below. We will respond in accordance with applicable law.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You use our website and submit information at your own risk.

Terms & Conditions of Use

These Terms & Conditions of Use govern your access to and use of wholehealthsolutions.life and any content, forms, or services made available through the website by Whole Health Solutions PLLC.

By using this website, you agree to these Terms & Conditions. If you do not agree, do not use the website.

The website is provided for general informational, communication, and scheduling purposes related to our clinic services, including Physical Therapy, Personal Training, Health Coaching, Dry Needling, Pelvic Health Therapy, Blood Flow Restriction Therapy, and Strength & Conditioning.

Website content is not a substitute for individualized medical, healthcare, or professional advice, diagnosis, or treatment.

Use Restrictions

You agree not to:

• Use the website for any unlawful purpose
• Interfere with or disrupt website functionality or security
• Attempt to gain unauthorized access to any portion of the website or related systems
• Submit false, misleading, or fraudulent information
• Copy, reproduce, distribute, or exploit website content except as permitted by law or with our written permission

We reserve the right to restrict or terminate access to the website for any misuse or violation of these Terms.

Intellectual Property

All content on this website, including text, branding, layout, graphics, logos, and other materials, is the property of Whole Health Solutions PLLC or its licensors and is protected by applicable intellectual property laws.

No rights or licenses are granted except for the limited right to access and use the website for personal, non-commercial purposes.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, privacy practices, availability, or terms of any third-party websites. Accessing third-party sites is at your own risk.

Termination

We may suspend, restrict, or terminate your access to the website at any time, without notice, if we believe you have violated these Terms & Conditions or applicable law, or if necessary to protect the website, our business, or other users.

Governing Law

These Terms & Conditions and any dispute relating to your use of the website shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.

Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have questions about this Privacy Policy or these Terms & Conditions, please contact:

Whole Health Solutions PLLC
Website: wholehealthsolutions.life
Email: peter@wholehealthsolutions.life
Phone: 978-615-9121
Address: 2 Shaker Rd. STE C200, Shirley, MA 01464